Help and questions

Forward school emails and newsletters to your own datesin.app address (it's on your dashboard). Within a couple of minutes we add the events, deadlines and things to bring to your calendar, and reply listing what we found. Anything we're not sure about waits for you to check with one click.

Forwarding keeps the original sender, so we can check the email really came from a school. Copied text loses that, so we can't process it. Forward from one of the addresses listed on your dashboard.

Yes. Add their email under "Addresses allowed to forward" on your dashboard (up to four). Emails from any other address are ignored, which stops strangers adding things to your calendar.

Check you forwarded from an address on your dashboard and to the exact address shown there. If the school's email domain is new to us, we hold the email while we check it's a school, and process it once checked; you'll have had an "On hold" reply. Replies can occasionally land in spam.

Press Remove next to it on your dashboard (or "Ignore it" in the reply) and it comes out of your calendar and won't be added again. Every event includes the sentence it came from, so you can see what we read.

We only add dates automatically when the email is clear. If the year is missing, the weekday doesn't match the date, or it's unclear which class it's for, we ask you to confirm with one click first.

On your dashboard press Connect Outlook and sign in. We create a separate calendar called "School dates" and keep it up to date. Work and personal Microsoft accounts both work.

Copy the feed link from your dashboard. In Google Calendar on a computer, choose Other calendars, then From URL, and paste it (the phone app can't add it). Google refreshes subscribed calendars on its own schedule, often every 12 to 24 hours, so changes can take a while to appear. On iPhone or Mac, use the "open in Calendar" link.

If you turn it on, we check your school's public website once a day for term dates, a school calendar and whole-school events, and add them for you. Anything that disappears from the site is removed again. You can turn it off on your dashboard.

From the year group and class you give for each child. An event for "Year 3" only goes to children in Year 3; whole-school events go to everyone at that school. You can add up to eight children, at different schools.

datesin.app is invitation-only during the pilot, with six months free. After that it's £2.99 a month. You don't need a card to start, and we'll remind you before the free period ends.

Join the waitlist on the home page and we'll email you an invitation when there's a place.

We store first names, year groups and classes, never surnames. Forwarded emails are deleted after 30 days; we keep the dates we found and the sentence each came from. Newsletters sent to many families are read once and shared, but emails that mention your child by name are never shared. Full details are on the privacy page.

Press "Delete everything" at the bottom of your dashboard. It removes your account, children, dates and the Outlook calendar we created, straight away.